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Support

Need help with one of our apps? Email support@twinpinesapps.com and a person will read it. We answer within two business days.

What helps us help you

  • Which app, and the version shown on its settings screen.
  • Your device model and iOS version.
  • What you expected, and what happened instead.
  • A screenshot or screen recording, when the problem is visible.

Subscriptions and refunds

Subscriptions are purchased, managed and cancelled through Apple: open Settings, tap your name, then Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com. We cannot cancel a subscription or issue a refund on Apple’s behalf.

Your data

To export or delete your data, write to us from the email address on your account. What each app collects and how deletion works is described in its privacy policy:

Company

TWIN PINES LTD · HE 477382
Agias Zonis 12, Limassol, 3027, Cyprus
support@twinpinesapps.com